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Amazon settlementOne settlement period
Illustrative example
How one Amazon settlement steps down from order value to what reached the bank
Line
Amount
Order value in the settlement
₹6,40,000
Commission and closing fees
−₹96,400
Shipping and weight-based fees
−₹58,700
Returns and RTO
−₹41,300
Advertisement cost and other adjustments
−₹22,600
Expected in your bank
₹4,21,000
Received in your bank
₹3,72,400
Gap
₹48,600
₹40 Lakhs+ recovered by Evenflow Brands, across its B2B business including Amazon VCP and quick commerce. Read the customer story →
Brands that run on ForceSight
Where marketplace money goes missing
Every order, return and refund touches marketplaces, banks and your ERP. The gaps between those systems are where payouts get lost.
Orders
Quick commerce models (SOR, PO, B2B) impossible to track manually
Sale-or-return payments arrive in fragments with deductions attached, so confirming an invoice as paid in full is slow.
Marketplace
Fees charged above the rate card
Commission, closing, weight and payment fees drift from what you agreed, order by order.
Marketplace settlements all follow different cycles
Amazon, Flipkart, Myntra and quick commerce pay on their own schedules, so your ERP rarely matches the bank credits.
Bank
Refunds and claims lost in emails
Shortage claims, reversals and debit notes sit in portals and emails, and nobody is sure which are still open.
Your ERP
Six places a payout can be wrong. ForceSight checks all six.
A payment reconciliation system should explain each payout between the order and the bank.
Settlements against orders
Match each payout to the orders and invoices behind it, channel by channel.
Matched
Returns and refunds
Catch missing refunds and manage return disputes and penalties in one dashboard.
Refund missing
Fees, commissions and deductions
Check every commission, closing fee and shipping charge against the rate card you agreed.
Overcharged
Short payments
See paid, pending and short-paid amounts in one view.
Short-paid
Claims
Helix flags shortfalls and drafts claims. For fee claims, export in the format Amazon or Flipkart specify, or a common export otherwise. You file.
Claim drafted
Working capital
Know how much working capital is blocked and when it frees up.
Blocked
Status labels show how each check appears in the dashboard.
Every fee, checked against your rate card.
ForceSight checks each fee charged on an order against the rate card you agreed, and shows over and under charges.
Fee leaks· one month
Illustrative example
Four fees charged in one month, each against the rate card, with the variance
Fee
Orders
Charged
Should be (rate card)
Variance
Commission
580
₹81,200
₹77,900
₹3,300
Closing fee
580
₹15,200
₹15,200
₹0
Weight-based shipping
580
₹58,700
₹39,800
₹18,900
Payment fee
412
₹9,300
₹8,100
₹1,200
Total
₹1,64,400
₹1,41,000
₹23,400
The hero’s courier fee mismatch is the weight-based shipping row: ₹18,900.
Three shapes of rate card
Category and price band to a rupee fee or a percentage, or weight slab and zone to a rupee fee. Up to four category levels.
Your rate card comes first
Upload your own and it takes priority over ours. Customer success converts it for you.
We keep the common ones
We keep global rate cards for common fees, checked at least monthly. Flipkart rate cards are fetched automatically.
For fee claims, export in the format Amazon or Flipkart specify, or a common export otherwise. You file.
Every channel, one reconciliation
Open the page for your marketplace, or run marketplace reconciliation across all of them together. ForceSight automates reconciliation across 15+ marketplaces.
Amazon Vendor Central (1P) reconciliation, plus PO and quick commerce models
B2B channels are a different problem from seller-fulfilled orders. For brands selling to Amazon as a 1P vendor through Vendor Central in India, Amazon VCP deducts shortage claims from your payment advice, and quick commerce reconciliation means following the sale-or-return payments Zepto, Blinkit and Swiggy Instamart make in fragments.
See which shortage claims are still open.
Tell valid claims from errors worth disputing.
Part-paid invoices do not look closed.
Quick commerce payments that stop short of the invoice value are flagged.
Both Amazon models.
We assist with both Seller Central and Vendor Central models, and reconciliation includes B2B, PO model and quick commerce.
One line per invoice. Shortage claims, reversals, debit notes and AP/AR offsets are tied back to the original invoice ID, so you stop checking three separate reports.
How to reconcile payments with ForceSight
Connect
Connect your channels and bank
Link your marketplaces, quick commerce platforms, D2C store and bank accounts. ForceSight pulls settlement data directly, with no manual uploads.
Match
ForceSight matches every order to every payout
Orders, invoices, returns, fees and bank credits are matched, so every settlement is explained.
Flag
Helix flags the gaps and drafts claims
Shortfalls, deductions and delayed payments are flagged, and Helix drafts claims.
Two brands. Numbers we can stand behind.
Evenflow Brands
₹40 Lakhs+₹40 Lakhs+
Recovered
100%100%
Reconciliation visibility at Evenflow
A house of brands at ₹100 Crore+ annual revenue, predominantly B2B across Amazon VCP and quick commerce. ForceSight flagged invoices that looked closed but still carried open shortage claims, and the team disputed the invalid ones.
An apparel group with Hellcat, Bullmer and Wexford, handling 2,00,000+ orders monthly across 8+ sales channels. The savings came from cutting ad spend on non-performing SKUs.
Sits next to your OMS and ERP, not instead of them
ForceSight is ecommerce reconciliation software that connects to your marketplaces, quick commerce platforms, storefront, payment gateways and logistics partners, with one click integration. Your OMS and ERP stay where they are.
It is the process of matching every marketplace settlement against the orders, returns, fees and bank credits behind it, so you can see what was paid, what is pending and what was short-paid.
Which channels does ForceSight reconcile?
Amazon, Flipkart, Myntra, Ajio, Nykaa, Meesho, quick commerce platforms such as Blinkit, Zepto and Swiggy Instamart, and your D2C site. ForceSight automates reconciliation across 15+ marketplaces, and the full list is on the integrations page.
Does it handle Amazon Vendor Central and PO-model quick commerce?
Yes. We assist with both Seller Central and Vendor Central models, and reconciliation includes B2B, PO model and quick commerce.
What kinds of gaps does it catch?
Short payments, missing refunds, fees charged above your rate card, including courier fees, hidden deductions, pending settlements, delayed payments and open shortage claims.
Does ForceSight file claims for us?
ForceSight flags the shortfall and Helix, its AI assistant, drafts the claim. For fee claims, export in the format Amazon and Flipkart ask for, where they specify one. You file the claim.
What happens when a marketplace changes its rate card?
We keep global rate cards for common fees (Amazon, Myntra, Snapdeal, JioMart and Meesho reverse shipping) and check them for changes at least monthly. Flipkart rate cards are fetched automatically. If a change is private to you, send it to your success manager.
Do I have to upload my rate cards?
Only where yours differs from the global one. Yours takes priority, and customer success converts it into the format for you.
Do we need to replace our OMS or ERP?
No. ForceSight sits alongside tools such as Unicommerce and EasyEcom, so your OMS and ERP stay in place.
Who is it built for?
Multi-channel brands with high order volumes across marketplaces, quick commerce and D2C. For plans, see the pricing page, or talk to a specialist about your setup.
See where your marketplace money is stuck
A ForceSight specialist will show you the gaps across your channels.
Start with your setup. Amazon, Flipkart, Myntra and more. Discuss the channels and business models your brand uses.
Bring the gaps you want to understand. Tell us what is difficult to reconcile today. Discuss any reports needed with the specialist before your review.
Request a conversation. Share your details on the next page so the team can follow up about your brand and arrange the next step.